Are you traveling by train and need a transfer to or from the train station? Register your journey at the reception. Our porters will be happy to drive you to the train station in St. Moritz every day between 8 a.m. and 9 p.m. You can inform us of your arrival in advance.

You will find a sponge for cleaning shoes in the closet of your room or you can get one at the reception. Alternatively, shoe cleaning machines are available in the hotel.

Lost a button or need to darn a hole? Ask for a sewing kit at reception.

Leave your toothbrush at home? You can get a toothbrush at reception.

Did you forget your razor? At our reception you will receive a small shaving set.

Need assistance carrying your luggage? Our porters are at your disposal. Let the reception know. A member of staff will be at your side immediately.

Your sheets and linens will be changed several times during a longer stay. If you would like bed linen to be changed more frequently or daily, please let us know.

On request we offer washing facilities. You are also welcome to use our laundry service. There are also two dry cleaners for your laundry in the immediate vicinity of the hotel.

Whether in the restaurants in the Laudinella, the cellar bar, the lobby bar or in the Victoria Bar, at the ski rental - you can conveniently have your bills written to your room and settle them after your stay.

You will find laundry bags and lists in your room. Please hand in your laundry by 10 a.m. and you will get it back freshly washed the following day. We offer an express service at an additional cost of +25% of the usual linen price. You get your fresh laundry back on the same day. Please […]